The 12th Int'l Conference on Management and Service Science (MASS 2019)  
Conference Date: October 26-28, 2019
Conference Venue: Guilin, China
Webiste: http://www.confmass.org/conference/MASS2019/
Online Registration: http://www.confmass.org/RegistrationSubmission/default.aspx?ConferenceID=1163
Contact: vivianddwang@sina.com

The 12th Int'l Conference on Management and Service Science (MASS 2019) will be held during October 26-28, 2019, at Guilin, China. This Conference will cover issues on Management and Service Science. It dedicates to creating a stage for exchanging the latest research results and sharing the advanced research methods in related fields. This conference has been held successfully in suzhou, Shanghai, Beijing etc. for so many years. 

Publication and Presentation

Publication: Open Access Journal，please contact us for detailed information
Index: CNKI and Google Scholar  
Note: If you want to present your research results but do NOT wish to publish a paper, you may simply submit an Abstract to our Registration System.

If you wish to serve the conference as an invited speaker, please send email to us with your CV. We'll contact with you asap.

Contact Us

Email: vivianddwang@sina.com 
Tel: +86 - 15527426990 
QQ: 3025797047 
WeChat: 3025797047

Conference Topics

The conference is soliciting state-of-the-art research papers in the following areas of interest:

Management Science
Accounting and financial information systems Management
Auditing and IT Governance 
Business strategies and information systems
Creative and digital arts technology
Decision Support System
E-Business Systems
E-Commerce Platforms & Models 
E-Government
E-Learning
Enterprise Information Systems
Financial Management
Human Resource Management
Information and Communication Technology Management
Information systems planning and management 
Intellectual Property Right and Patent
Inventory Optimization
Knowledge Management
Knowledge-based systems or expert systems 
Logistics Systems Management 
Management of Technology in Small and Medium Enterprises
Management System Simulation
Object-oriented enterprise modelling
Operational Management
Platform and Shared Economy
Project and Program Management
Public Policy Management
Quality Control and Reliability Management 
R&D Management
Resource Management
Risk Management
Security management and technology
Social Networking & Application
Software agents and intelligent agents
Software for business and management
Supply chain and logistics management
Technological Alliances, Mergers and Acquisitions
Technology Management
Technology Transfer, Marketing and Commercialization


Services Science
Business Service Analysis, Strategy, Design and Deployment
Business service process modeling and design
Business-to-Business Service Control
Case Studies in Services-Centric Business Models
Consumer/customer service experience
Customer relationship management
Healthcare Services
Mobile Service Computing
Quality of Services (QoS) and Cost of Services (CoS)
Service Delivery, Deployment and Maintenance Service
Service demand forecasting, pricing, and planning
Service Innovation and Design
Service Interaction Patterns
Service Level Agreement (SLA)
Service Management, Operations, Engineering, Design, and Marketing
Service Modeling and Implementation
Service optimization methods
Service oriented requirement engineering
Service Research, Education, and Practice
Service Revenue Models and Utility Computing
Service Security, Privacy and Trust
Service system modeling, simulation and analysis
Service Theories and Development
Service-Oriented Architecture (SOA) 
Services Engineering Practices and Case Studies
Smart Cities and Public Services
Software Service Engineering